This page contains supplementary legal information governing use of SAGEA Services that is not fully covered in the Terms of Use, Privacy Policy, or product-specific documentation.
Definitions
For the purposes of SAGEA legal documentation and platform architectures:
Refers to SAGEA and its affiliated entities, corporate subsidiaries, and controlled cloud/physical infrastructure providers.
Refers to all SAGEA products, APIs, downloadable weights, SDKs, neural networks, enterprise infrastructures, and research tools.
Refers to any individual, corporation, agency, or developer using SAGEA Services under an active account, API token, or enterprise contract.
Refers to individual constituents or customers whose personal, biometric, or identity data is processed by Customers leveraging SAGEA Services.
Service Categories
SAGEA Services are engineered and provisioned under three distinct operational modes depending on sovereignty and compliance requirements:
Hosted Services
Services operated and scaled directly by SAGEA.
- Multi-tenant Inference APIs
- Developer Dashboard
- Managed Cloud Cluster Pipeline
- Shared Model Endpoints
Enterprise Deployments
Dedicated or isolated cloud environments configured for organizations.
- Isolated Private Cloud VPCs
- Region-Specific Hosting
- Dedicated Server Clusters
- Custom SLA & Uptime Guarantees
On-Premises Deployments
Software executed directly within customer-hosted hardware.
- Zero Remote Telemetry Log
- Local Data Isolation
- Helios Sovereign KYC Engines
- Zero External Data Syncing
Data Processing Roles
Under global privacy frameworks (such as GDPR, CCPA, and Nepalese privacy statutory codes), responsibilities are apportioned as follows:
SAGEA acts strictly as a data processor when executing model inferences, audio synthesis, or digital checks on behalf of Customers. We process Customer Data solely in accordance with Customer instructions.
Customers act as the sole data controllers for End-User data they collect, manage, and submit. Customers maintain total authority over collection consent and deletion schedules.
In isolated on-premises deployments, SAGEA possesses no physical custody or access to data, and thus does not act as a data processor for customer-held databases after initial package installation.
Beta, Research, and Experimental Services
SAGEA frequently releases cutting-edge systems labeled as alpha, beta, research preview, or experimental.
Experimental Evaluation Disclaimer
Evaluation Only: These systems are provided solely for non-production testing, technical integration trials, and architectural evaluation.
Uptime and Stability: Experimental models lack high-density uptime guarantees, SLA backups, or backwards-compatible API preservation.
Sudden Updates: Parameter weights, safety filters, and response models may be adjusted, restricted, or discontinued without prior warning.
Customers assume all operational, financial, and legal risks associated with their use of experimental or preview releases. SAGEA is not liable for data crashes or output failures in these contexts.
Service Modifications
As a frontier AI development infrastructure, SAGEA continuously scales and evolves its codebase. We reserve the right to:
- Modify physical properties, routing logic, and inferencing speeds.
- Implement model updates, safety filters, and security patches.
- Deprecate outdated model versions and system APIs.
- Discontinue Services or introduce novel resource and usage limitations.
Where reasonably possible and unless dictated by critical safety or legal mandates, SAGEA will strive to provide advance notice of material changes affecting active commercial enterprise customers.
Usage Limits and Fair Use
To guarantee cluster health, network reliability, and equitable access across our global client base, SAGEA implements and enforces:
Excessive, abusive, or automated scraping loads that bypass API limits may trigger immediate, temporary, or permanent restriction of credentials without refund.
Open Source and External Licenses
Certain SDK libraries, terminal tooling, and models released by SAGEA depend on or incorporate open-source packages.
Such components are governed by their respective licenses (e.g., Apache 2.0, MIT, or SAGEA Open Source License), which may supplement or override specific clauses of SAGEA's Terms with respect to those specific open-source files or models.
Feedback and Submissions
If you choose to submit comments, ideas, or suggestions regarding the operational capabilities or safety alignments of SAGEA Services:
- SAGEA may use such feedback, ideas, or modifications without restriction, royalty, or commercial obligation.
- No payment, equity, or compensation is owed unless explicitly executed in a separate, written contract.
- Feedback submissions do not grant Customers any ownership or license rights in SAGEA's intellectual property.
Third-Party Integrations
SAGEA Services may contain integration hooks or proxy calls to third-party datasets, external databases, or cloud routing platforms.
SAGEA is not responsible or liable for:
- The continuous uptime or availability of external third-party servers.
- The data collection, storage, or sharing practices of third-party platforms.
- Failures, latency spikes, or security breaches triggered by third-party APIs.
Export Compliance
SAGEA Services are subject to Nepalese and international export control and sanctions regulations.
You represent and warrant that you are not located in, under the control of, or a national or resident of any prohibited jurisdiction, or listed on any active embargoed entity list under applicable sovereign frameworks.
Acceptable Deployment Responsibility
CUSTOMER COMPLIANCE RESPONSIBILITY
Customers retain sole operational, architectural, and legal responsibility for their specific deployment structures.
Customers must guarantee that their local deployment and end-user configurations:
- Comply with applicable municipal, national, and international laws.
- Do not violate local privacy, facial recognition restrictions, or biometric collection mandates.
- Do not enable un-consented mass surveillance, database scraping, or identity theft.
- Are secured, encrypted, and monitored against unauthorized external access.
Indemnification
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless SAGEA and its corporate directors, employees, and physical infrastructure partners from and against any third-party claims, liabilities, damages, or expenses arising directly out of:
- Your operational misuse of SAGEA APIs, downloadable models, or services.
- Any violation of local or international regulations in your downstream applications.
- Infringement of third-party intellectual property or privacy rights in your inputs.
- Improper, vulnerable, or un-secured configuration of local customer-hosted deployments.
- Unauthorized access or data breach resulting from compromised credentials under customer control.
No Agency Relationship
Nothing in these supplementary documents, public terms, or marketing disclosures shall create, imply, or constitute a partnership, joint venture, statutory agency, or formal employment relationship between SAGEA and any Customer.
Customers operate strictly as independent entities.
Severability
If any provision of SAGEA's legal terms, privacy policies, or disclosures is found by a recognized tribunal or Nepal court to be invalid, unlawful, or unenforceable, that specific provision shall be limited or severed to the minimum extent required, and all remaining provisions shall continue in full force and effect.
Interpretation
In the event of structural ambiguity, contradiction, or conflicting clauses:
- Signed enterprise contracts, custom Service SLAs, and DPAs take precedent over public web terms.
- Product-specific terms (such as Helios terms of use) take precedent over general company-wide terms.
- Legal agreements and structured disclaimers take precedent over general marketing assets and document descriptions.
Contact
For legal, enterprise compliance, and security inquiries related to our supplementary policies: